Contact us

Due to COVID-19 restrictions our customer services centres are closed.

You can still submit a service request or enquiry online, over the phone or email.

Council offices will be closed on Monday 4 October 2021 due to the Labour Day long weekend.
We're here to help 24 hours, 7 days a week by calling 1300 581 299.
You can access online services such as paying your Rates, lodging a Development Application, submitting a request or reporting an issue .
For other non-urgent matters, you can also email us:


We're here to help 24 hours, 7 days a week on 1300 581 299

If you need to make a payment over the phone, please call on Monday, Friday 8:30am to 4:30pm (except public holidays).

Service centres

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Due to COVID-19 restrictions, all of our service centres are currently closed for face to face service.

Eastgardens Customer Service Centre and Library
Westfield Eastgardens 
152 Bunnerong Road
Eastgardens NSW 2036
Rockdale Customer Service Centre and Library
444-446 Princes Highway
Rockdale NSW 2216

Other relevant information

Translating and interpreter services

Please call TIS National on 131 450 to access translation and interpreting services.

Please advise TIS that you would like to talk to Bayside Council NSW.


In an emergency call 000 for the NSW Police Force, Fire and Rescue NSW and the Ambulance Service of NSW.

If you have an urgent service request you can contact us any time on 1300 581 299.


We have 15 Councillors elected every four years to represent our community.

See our Councillors page for a map of wards and Councillor contact details.


While our libraries are currently closed, you can still access a range of content online.

You can access several catalogues, ebooks, audio books and other resources.

Find out more

Social media

Follow us on Facebook, Instagram and YouTube.

Stay connected

For community news and media releases see our news page.

View our quarterly newsletter to see what's happening in the area. Subscribe to receive these straight to your email.

We understand the importance of community engagement as a key driver in our decision making process. Have Your Say is an on line platform where we you can express your opinions and views about plans, projects and policies.