Claim Request

  • Introduction
  • Your Details
  • Incident Details
  • Incident Follow Up
  • Declaration
  • Complete

Please include all relevant documents and evidence. This will make it easier and faster for us to review your claim.

On average most claim requests are resolved within two weeks.

What type of claim are you making?
Where did the injury occur?
What do you believe caused the damage to your motor vehicle?
What do you believe caused the damage to your property?

Did you know that pipes that service your property belong to you?

This video explains your responsibilities that come with tree roots affecting underground pipework that service your property.

Before continuing with the form, please review the below list of RMS roads in the Bayside LGA.  If the pothole was located on one of these roads you will need to contact RMS directly to resolve the issue.


Anzac Parade 
Bay Street 
Bexley Road 
Botany Road
Bunnerong Road
Coward Street, between Kent Road and O’Riordan Street 
Croydon Road between Forest Road and Queen Street 
Denison Street
Foreshore Road 
Forest Road 
Frederick Street between Watkin Street and Princes Highway 
Gardeners Road
General Holmes Drive 
Joyce Drive 
Kent Road 
Marsh Street
O’Riordan Street 
President Avenue 
Princes Highway 
Rickety Street
Robey Street 
Sandringham Street 
Stoney Creek Road 
The Grand Parade
The Seven Ways 
Wentworth Avenue 
West Botany Street between Wickham Street and Marsh Street
Wickham Street

Here is the RMS liability claim form.

If you believe the pot hole was on a Council road, please press the next button to continue with your application.